Privacy Policy

1.         Introduction

          We are committed to safeguarding the privacy of our customers. We consider all customer information ‘Confidential’ and it is not shared with any other person, company, or entity except as required by law. In this policy we explain how we will treat your personal information.

2.         Collecting personal information

2.1     We may collect, store and use the following kinds of personal information to better serve you and make your visits more user friendly:

(a)      Information that you provide to us when registering with our website.

(b)      Information that you provide when completing your customer profile on our website.

(c)      Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address).

 (d)     Information relating to any purchases you make of our products or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details.

 (e)     Information contained in or relating to any communications that you send to us or send through our website (including the communication content and meta data associated with the communication).

(f)      Any other personal information that you choose to send to us.

2.2     Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

3.         Using your personal information

3.1     Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2     We may use your personal information to:

(a)      Administer our website and business;

(b)      Personalise our website for you;

(c)      Enable your use of the services available on our website;

(d)      Send you goods purchased through our website;

(e)      Supply to you services purchased through our website;

(f)      Send statements, invoices and payment reminders to you, and collect payments from you;

(g)      Send you non-marketing commercial communications;

(h)      Send you email notifications that you have specifically requested;

(i)       Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(j)      Deal with enquiries and complaints made by or about you relating to our website;

(m)     Keep our website secure and prevent fraud;

4.         Disclosing personal information

4.1     We may disclose your personal information to appropriate employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2     We may disclose your personal information:

(a)      to the extent that we are required to do so by law;

(b)      in connection with any ongoing or prospective legal proceedings;

(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)      to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e)      to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

4.3     Except as provided in this policy, we will not provide your personal information to third parties.